Terms of Service

The owner of the online shop artiffer.com (hereinafter referred to as the online shop) is Artiffer intelligence OÜ (registry code 16676395).

The sales terms apply to purchasing goods from the online shop.

The prices of the products sold in the online store are indicated next to the products. The price includes a delivery charge. All prices of goods sold in the online store are in euros.

Information about the goods is provided in the online shop next to the goods.

To complete the order, you must fill in the required data fields and select the appropriate method of product delivery. The total price is then displayed on the screen, which can be paid via a bank link or using another payment solution.

The contract enters into force after the amount subject to payment has been credited to the bank account of the online shop.

If it is not possible to deliver the ordered goods due to lack of stock or another reason, the buyer will be notified as soon as possible and the cost paid will be refunded usually within 1-2 working days. Depending on the method of payment, the refund may take up to seven working days.

Physical goods are sent to the countries selected in the "Country" list.

Shipping costs for physical goods are borne by the seller.

Parcels will normally arrive at the location specified by the buyer within 5-10 working days of entry into force of the sales contract.

In exceptional cases, the goods may be delivered within a time frame of up to 30 calendar days.

If the online shop has notified the buyer of delivery issues and a term exceeding 30 calendar days on their website or in the order confirmation, the term specified by the online shop applies.

The online shop is not responsible for additional costs and any damages incurred during the delivery of the goods (including if the goods fall into the hands of third parties) if the buyer has entered incorrect delivery information when placing the order.

The digital product is a digital poster purchased on the online shop, which is electronic and is delivered to the e-mail address that was entered on the online shop when purchasing the digital poster.

After completing the order and paying for it, the buyer does not have the right to withdraw from the contract concluded in the online shop, as the product is made considering the personal needs of the buyer.

If the buyer has explicitly chosen a method of delivery different from the most inexpensive normal method of delivery offered by the online shop, the online shop is not required to refund to the consumer the amount exceeding the cost of normal delivery.

The online shop has the right to withdraw from the sales transaction and request that the goods be returned by the buyer if the marked price of the goods in the online shop is significantly lower than the market price of the goods due to an error.

The online shop is liable for the non-compliance of the goods sold to the buyer with the terms and conditions of the contract or for the defects which existed at the time of delivery of the item and which become evident within up to two years of the delivery of the goods to the buyer. Within the first year after the item was delivered to the buyer, it is presumed that the defect already existed at the time of delivery. It is the responsibility of the online shop to disprove this.

In the event of a defect, the buyer has the right to contact the online shop no later than within two months by sending an email to info@artiffer.com.

The online shop is not liable for defects that have occurred due to the consumer's action or inaction (incorrect use, an accident, etc.) after the goods were delivered or in the case of normal wear and tear caused by normal use of the item.

If the goods purchased in the online shop have defects for which the online shop is liable, the online shop will repair or replace the defective goods. If the goods cannot be repaired or replaced, the online shop will refund all fees incurred under the sales contract to the buyer.

The website is not responsible for any damages caused by digital poster falling into the hands of third parties (including in the event that digital poster falls into the hands of third parties due to incorrect email address entry, automatic redirects assigned to the entered email address, etc.).

The risk of preservation of the digital poster and accidental destruction and damage passes to the buyer of the digital poster from the moment the Website delivered the digital poster to the email address. If the digital poster is lost, destroyed or illegally possessed, it will not be replaced.

The online shop responds to the consumer's complaint within 15 days in writing or in a format that can be reproduced in writing.